Whatever your working environment, we have a service solution for you....
Freidman has vast experience in providing facilities management solutions for clients across public and private sectors. We understand that your business is unique and that the expected requirements for an FM Service Partner across different operating environments vary dramatically. From commercial offices to healthcare, government estates to manufacturing facilities, we'll design a service solution that fits your organisation perfectly.
Your service, your way.
Read more about some of the sectors we work in, together with selected case studies, below.
In the commercial office environment, image is everything. We understand that to attract the best talent and create those valuable first impressions your brand may depend upon the immaculate presentation of your premises. Yet, we also understand that the office environment is also changing. Whether its maintaining hygiene levels with our daily and deep cleaning services, or space planning to maximise floor space to support social distancing, we'll keep you working. With planned maintenance to ensure optimal operation of heating, lighting and ventilation systems, we'll help create ambient workspaces which feed creative minds and encourage productivity, ensuring that your workplace always reflects your excellence and values, so you always make the right impression on staff, visitors, shareholders and suppliers.
Freidman has extensive knowledge and experience of delivering facilities management services within schools, academies, colleges, universities
and specialist education facilities. Safeguarding is of critical importance, as is the effective communication and scheduling of project works and periodic cleaning outside school hours to ensure minimal disturbance to teaching sessions. We understand that Business Managers require hygenic, comfortable learning environments supported by fully-functioning facilities which allow students to concentrate and stay focused on the task in hand.
We understand the flexibility and adaptability required to respond quickly to the ever-changing timetables and extra-curricular events common within the education environment. We've also been supporting our current clients with regular virucidal deep cleaning programmes throughout the COVID-19 pandemic. Read more here...
Within a production environment characterised by constantly moving machinery and vehicles, the health and safety of our employees (and yours) is our top priority. Before starting work, we assess the risks involved and incorporate our findings into a thorough induction process for our teams to ensure that they adhere to method statements and work safely at all times. We understand that continuity of service is essential, so our planned maintenance programmes seek to eliminate breakdowns to ensure no downtime between production runs. Our FM Services are supported by a 24/7 Help Desk and emergency call-out service for any reactive maintenance requirements.
Many of our clients operate clean room environments where attention to detail in service standards is vital. We operate a best-in-class cleaning service to support your operations. Like yours, continuous improvement is central to our operating philosophy, and we are constantly looking for ways that we can re-engineer our service to enhance value for our clients. Read more here...
The retail environment is fast-paced and quick to evolve. We appreciate that footfall is high and the impact of visitors can be profound and this can make delivering facilities management services a challenge.
Never has it been more important to ensure that your facilities are hygienically clean and operating effectively, especially when Centre Managers are hoping that customers will rekindle their love for shopping after a long absence. Attention to detail with regular deep cleaning of popular touchpoints (doors, handles, glass, washrooms) will help to reduce anxiety in customers and create an attractive, welcoming retail environment for your customers to enjoy a relaxing shopping experience which they will repay with loyalty to you, returning time and again. Read our case study for how we are supporting our clients in this area.
We'll provide an exemplary service both front of house (concierge, guest services, security) and behind the scenes (CCTV, discrete cleaning, planned maintenance, fire protection, waste management and pest control). Freidman will work collaboratively with the Operational Management team, delivering a personal, customer-focused approach, with an adaptable business model that is flexible and quick to respond to ever-changing retail environment.
We have a great appreciation and admiration for the work that Healthcare providers undertake, predominantly for the special care needs of young and mature members of the local community. The range of and intensity of these special needs is dependent not only on the highly skilled and committed individuals providing the care but also on continuously hygienically clean and fully-functioning facilities within their environment.
Freidman has a proven track record in the delivery of facilities services within care homes and luxury assisted living estates, health centres and specialist educational centres and charities throughout the UK.
We deliver services that are not only commercial and operationally compliant but we ensure they are compatible with extraordinary needs of the building and users environments and are delivered with the highest levels of flexibility and understanding. This applies to the conduct and professionalism of our staff and their considerate and compassionate interaction with the residents and carers. We have to deliver consistently high levels of service in what can be testing circumstances and this has to be done with commitment, patience and a diligent work ethic. These are attributes that we instil in our staff and are inherent in the Freidman management team.
Delivering facilities management services within both central and local government estates requires the highest level of vigilance towards any potential security risks. We fully understands these risks and our senior team has considerable experience in operating large, multi-location FM contracts within high profile government buildings and estates, as well as listed and heritage sites. We also have a robust safeguarding and business continuity policies in place.
Many of the government buildings within which we operate are listed, and present some interesting challenges in terms of building fabric maintenance and cleaning. These buildings feature elaborately carved porches and ceilings, handsome marble galleries, oak panelled walls, antique furnishings,even treasures and archives of great historic significance which require specialist cleaning and care. Behind the scenes, our engineers propose solutions to modernise building management systems within historic buildings to improve energy efficiency and drive down service costs.
This goes a long way in supporting the budgetary challenges faced by the different government departments and we work collaboratively with our clients to ensure that we are generating the greatest value for money for our clients in the delivery of their facilities services.
HOSPITALITY & LEISURE
We understand that creating the ultimate guest experience is your number one priority. We'll help you create lasting impressions of service excellence, from the moment your guests arrive, to the moment they leave, allowing your guests to relax and unwind and return, time and again.
Front of house, this includes a warm, friendly welcome and first class customer service from our well-presented reception and concierge teams. Behind the scenes, we’ll take care of housekeeping to ensure your facilities and consistently hygienic and spotless, understanding that a swift turnaround is essential to keep your business running smoothly. Our security teams will monitor activity to keep guests and visitors safe, whether it’s security for large events, door supervisors, CCTV monitoring or fire protection and access control systems.
Our teams will deliver planned maintenance to ensure that your guests are comfortable with fully functioning facilities. We can even support your management teams with administration support, post room services, catering, workplace design, moves and changes and space planning.
If you’re considering a refurbishment or fit-out project, we can manage it from start to finish with expert project management services. From five star spa hotels to leisure centres and gyms, theme parks to restaurant chains, historic museums to stately homes, we’ve got it covered.